Frequently Asked Questions
Returns, Refunds and Shipping
Retail Return Policy and Our Guarantee
If you aren’t completely satisfied with your purchase, you may return it within 30 days of receipt for an exchange or full refund in the form of a store credit. Our office must be contacted via e-mail or by phone prior to any return. All discounted merchandise is final sale.
Retail Shipping Policy
All Retail Continental USA orders are shipped via USPS, or FedEx using Ground Delivery services that can take from 2-8 days for delivery.
Our Continental USA shipping model is a flat rate system based on order subtotal, which you can see here.
Shipping to Alaska and Hawaii will be charged at $29.99 for all orders of any amount.